A correspondent suggests that we could boost end-of-the-year revenue from our janitorial clients by pushing extra work (refinishing, carpet cleaning) prior to company Christmas parties.
Pretty much a non-starter. In most of our contracts, we include periodic services (burnishing and refinishing, carpets, ceramic and stone floor scrubbing, windows) as part of the ongoing specs and pricing. The customer benefits by a steady monthly price, a facility that looks good ongoing, and avoiding the hassle of keeping track of, and ordering, "tag work". We benefit by spreading the workload over the year, and not having to staff a lot of seasonal, and usually last minute, extra work. A win-win situation.
Further, additional "detail" or "deep" cleaning is not needed; with comprehensive specs, thorough crew training, and frequent customer visits and inspections, we keep our clients looking good - always.
Correspondent also mentioned emergency clean-up after the Mayan end-of-the-calendar, and of the world. Got me to thinking. Perhaps I could offer, for a moderate fee payable now, a rock-solid guarantee of a full disaster clean-up if, and after, the world ends.
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