Caught an article via our friends at Cleaning & Maintenance Management regarding a janitor suing her employer because she trapped herself in a jail holding cell over the weekend; the holding cell door closed behind her, and both her keys and cell phone were outside on her cleaning cart. There does seem to be a bit of mismanagement on the part of the employer; to quote the article:
"The complaint claims that Allied Universal should be held responsible for the incident due to improper training and a lack of supervision of their employees. “There had to have been at least seven shifts where new security folks came in,” her attorney, Bill
McAfee, told WKMG. “[They] should have seen [her] driver’s license sitting there, should have seen that [her] keys had never been turned in, and that the log had never been signed out.” '
She also had health problems that made the incarceration serious. Sounds like her employer missed some bets.
I believe in always having back-up; years back, an older client referred to it as a "belt and suspenders" approach to life. We keep on hand a backup set of keys to all our clients, and always have a least one person easily available straight through the night (via phone, if you've not set yours down) and the weekend.
It would be interesting to see what sort of training her firm provided, regarding keeping keys and phone on one's person.
I do our initial orientation myself. I stress that one NEVER sets down keys or phone ANYWHERE. We don't have many holding cells on our janitorial routs, and if one is locked in the office, there is generally a phone available But it's always possible, say, to be taking the trash to the dumpster, located in the fenced back lot, and have the self locking back door close behind you. You'd be in the lot for the rest of the night, or weekend, if you'd left keys and phone on the front desk.
In our orientation, I illustrate using a personal example. Just after going into business, 40-plus years ago, I was cleaning a small office building featuring several locked suites off a central hallway. Entered the hallway, locked myself in (to avoid being surprised by the burglars), went into the first suite, set my keys on the reception desk, caught trash and dusting and then went back into the hall to get my vacuum (a Kirby in those days - remember them?) The self locking door closed. I was trapped in the locked hallway, without a phone booth (remember those?) And these were the days long before any kind of mobile phone (remember those days?)
Managed to hop atop a soda machine and accessed the suite, and my keys, via the hung ceiling. Likely I was a bit more spry in those days (remember those days?)
I learned my lesson. Wonder if the gal's firm had a similar personal example, of what not to do.